Shipping Policy

Shipping Area and Cost

Herrera Jewelers ships only within the United States. Shipping is free on all orders, with no minimum purchase.

Order Processing

Orders are processed within 1–3 business days. The daily order cutoff is 2:00 PM Pacific Time. Orders placed after the cutoff begin processing on the next business day. Business days are Monday through Friday, excluding U.S. public holidays.

Delivery Time and Partner

UPS is our delivery partner. After an order has shipped, estimated transit time is 3–5 business days. Processing and transit together generally take 4–8 business days. Delivery estimates are not guarantees and may be affected by carrier delays, weather or holidays.

Order Cancellation

If you wish to cancel before your order has shipped, contact us immediately with your order number. Orders canceled before shipment receive a full refund with no additional handling fee. Once an order has shipped, cancellation is no longer available and the return and refund process applies.

Tracking Your Order

Once your order ships, we will send a shipping confirmation email with your UPS tracking number. Use the number on the UPS website to check your shipment's progress. If you do not receive a tracking number within 3 business days after shipment, please contact us with your order number and email address.

Contact Us

Store Name: Herrera Jewelers
Address: 1119 Fulton Mall, Fresno, CA 93721
Phone: +15594852458
Email: info@herrerajewelerss.com
Opening Hours:
Monday: 9 AM–5:30 PM
Tuesday: Closed
Wednesday (Veterans Day): 9 AM–5:30 PM Hours might differ
Thursday to Friday: 9 AM–5:30 PM
Saturday to Sunday: 9 AM–5 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.