Privacy policy

Effective Date: October 12, 2026

This Privacy Policy explains how Herrera Jewelers ("we," "us" and "our") collects, uses and discloses personal information when you visit our online store, purchase jewelry or watches, or contact us (the "Services"). Our store is hosted by Shopify.

Information We Collect

Depending on how you interact with us, we may collect your name, email address, phone number, billing and shipping addresses; order and transaction details; account information; and messages you send us. Payment details are collected and processed by payment providers. We may also collect device identifiers, IP address, browser information, approximate location derived from IP address, pages viewed and interactions with the Services.

Personal Information Sources

We obtain information directly from you when you place an order, create an account or contact us; automatically from your device through cookies and similar technologies when you use the Services; from service providers that collect or process information on our behalf; and from partners or other third parties, where applicable.

How We Use Your Information

We use information to process payments and orders, arrange delivery and returns, provide customer support, maintain accounts, communicate about transactions, protect against fraud, operate and improve our store, and meet legal obligations. Where permitted, we may also use it for analytics and marketing, including sending promotional messages consistent with your choices and applicable law.

How We Disclose Personal Information

We may disclose information to Shopify and other service providers that support hosting, payments, analytics, customer service, order fulfillment and shipping. We may share information with business or marketing partners for advertising where such services are used, subject to applicable choices and law. We may also disclose information at your direction or with your consent; to affiliates where applicable; in connection with a business transaction; or when necessary to comply with law, respond to lawful requests, enforce our terms, prevent fraud, or protect rights and safety. Third parties may handle information under their own privacy notices.

Security and Retention

We use reasonable measures intended to protect personal information, but no method of transmission or storage is completely secure. We retain information for as long as needed to provide the Services, process transactions, resolve disputes, enforce agreements and meet legal, tax or accounting requirements. Retention periods depend on the type of information and its purpose.

Third-Party Links

Our Services may link to websites or services operated by others. We do not control their privacy practices. Please review their privacy notices before providing information.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction or deletion of your personal information; obtain a copy; or opt out of certain sales, sharing or targeted advertising. You may also have the right to appeal a decision or limit certain uses of sensitive information. To submit a request, contact us using the details below. We may need to verify your identity and may ask for information necessary to do so. We will not discriminate against you for exercising applicable rights. Where required, we honor recognized opt-out preference signals, such as Global Privacy Control, for the browser or device sending them.

You can unsubscribe from promotional emails using the unsubscribe link in those messages. Transactional messages, such as order updates, may still be sent.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us so that we can review and take appropriate action.

Cookies

We and our service providers may use cookies and similar technologies to operate the store, remember preferences, understand usage and, where applicable, support advertising. You can control cookies through your browser and any available cookie preferences on the site. Blocking some cookies may affect store functionality. For more information about Shopify cookies, visit Shopify's Cookie Policy.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated version on this page and revise the effective date as appropriate.

Contact Us

Store Name: Herrera Jewelers
Address: 1119 Fulton Mall, Fresno, CA 93721
Phone: +15594852458
Email: info@herrerajewelerss.com
Opening Hours:
Monday: 9 AM–5:30 PM
Tuesday: Closed
Wednesday (Veterans Day): 9 AM–5:30 PM Hours might differ
Thursday to Friday: 9 AM–5:30 PM
Saturday to Sunday: 9 AM–5 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.